Documenting and navigating catastrophic property damage is time-consuming and stressful for even the most demanding policyholders. It`s hard for you, the insureds, to know if you`re getting everything that`s due under your insurance policy. Your policy can actually provide you with extensive coverage beyond the dollar limits indicated by the policy and much more than what the insurer offers you. An experienced claims lawyer by your side can be a strong voice for you in this process, giving you much more feedback and room for negotiation in your final insurance settlement than you would have done alone. Instead of relying on the insurance company to decide how much you get to rebuild your home, hiring a good claims adjuster can help you get the best possible billing. The tip sheet above was created by Amy Bach, co-founder of United Policyholders and Robert Crown. Robert is a UP volunteer and certified adjuster based in the San Francisco Bay Area with Crown Adjusting, LLC It is important to review references and agree on fees and terms before entering into a contract with a public adjuster. As soon as the contract is concluded, you are obliged to pay for the services provided during the term of the contract. Your insurance company provides you with a free claims adjuster, while a public adjuster has no relationship with your insurance company and charges a fee of up to 15% of the insurance bill for their services.
Keep in mind that while a claims adjuster can help you with claims processing, they can`t get you more money than you`re entitled to under your insurance policy. There are two other types of tenants: corporate recruiters or « staff » who are employed by your insurance company and so-called « self-employed » tenants who only work for insurance companies on the basis of contractual hiring. Businesses/employees and independent tenants are hired and paid by insurance companies and report only to insurance companies, not policyholders. You will be hired by your insurance company to work on your claim, but they are there as representatives of the insurance company. not yours. Many people describe their experience with an insurance claim after a significant loss as a full-time job. The claims process includes procedures, paperwork, math, insurance rules and negotiations. Identifying, describing and evaluating everything that has been damaged or destroyed, meeting with adjusters, inspectors and contractors, and reviewing reports and estimates is time-consuming and labour-intensive.
In addition, negotiating a fair settlement of claims can be very difficult, especially after an emotionally devastating disaster. UP offers tips and tools to help you process your claim yourself. After all, the insurance coverage you paid for includes good claims service. If you have problems with your insurer, or if your personal or professional situation prevents you from dealing with all the details, you can hire a claims assistance professional. In most parts of the United States, you can now hire a licensed adjuster on a « conditional » fee (percentage) basis to manage the processing of your claim and negotiate a settlement on your behalf. A public claims adjuster is a claims adjuster that you can hire to represent yourself in the documentation and negotiation of your insurance claim. A public claims adjuster only works for policyholders, not insurers. Once you`ve decided to seek help with claims, it`s important to find an experienced adjuster with good references to welcome you as a customer at a fair price. The larger your claim, the easier it will be to find someone who fits that bill.
Many of the more experienced public adjusters prefer to handle large and commercial claims because they generate higher fees. Be very careful to check references before hiring a public adjuster for a loss of less than dollars. Small losses can take as long as larger losses, so you want to make sure the person you hire doesn`t sign you up, and then spends their time on larger losses and leaves you hanging. As with all professionals, it`s important to carefully review references and hire someone you trust and enjoy working with. You can use the United Policyholders Find Help directory to find professionals in your area. A claims adjuster is an independent insurance professional that a policyholder can hire to settle an insurance claim on their behalf. Your insurance company may hire one or more different adjusters to process your claim over time. Everyone can have a different approach and level of experience. One may have very little experience and be difficult to communicate, another may be very friendly and have a lot of experience.
Many people tell United policyholders that their first tenant offered them a settlement amount, then left the company or was reassigned, and when a new hire arrived, that new employee withdrew the offer or made them start from scratch. We call this problem « rotary adjusters. » United Policyholders has helped pass laws requiring insurers to provide claims status reports to protect consumers from frustration, delays and confusion due to claims adjuster rotation. Things to consider before signing the contract: Visit the United Policyholders Claims Support Library, read your policy and notes (extras), and be sure to review the policy with each public expert you want to hire before hiring them. .